EasyGov enhances digital solution for social protection programs
EasyGov (Surajya Services Ltd), a start-up in the GovTech space, announced improvements to its digital solution for social protection programs on Monday. Currently, social protection programs around the world suffer from the fallacy of inclusion or exclusion despite the efforts of policy planners to refine design and implementation within governance. EasyGov’s latest product enhancement called the ‘need score calculator’ attempts to address this problem using verifiable and explainable artificial intelligence (AI), the company said in a statement.
The need score calculated as part of the company’s enriched digital solution is an indicator of an individual’s need for a social safety net and can provide insight into the error of inclusion or exclusion of beneficiaries. The same can also be implemented for families to determine health, housing, education, livelihood, and overall inclusion or exclusion error. “This AI model may emerge as an innovative and unique solution for progressive, family-centered social protection,” EasyGov said.
Commenting on the company’s improved digital solutions, Amit Shukla, Founder and CEO of EasyGov, said: “Government welfare should shift from a program-focused social protection intervention to a protection intervention. social progressive and family centered. The goal of social protection interventions should be to understand the unique needs of each family and support them with minimal health, housing, education and food needs. Livelihoods interventions should help families get out of the social safety net”. Shukla said beneficiary identification is “the fundamental first step in this transformation.”
Domain expertise and technology chops have helped EasyGov establish strategic partnerships with many large technology companies such as SAP. Citizens’ need to know about welfare schemes is evident from the number of citizens using the welfare schemes and jobs eligibility engine on the EasyGov mini-app on MyJio. Over a period of 9 months, it went from less than 10,000 to almost 100,000 per day, with this number continually increasing.
EasyGov is also engaged with several state governments. Suvidha, a white label platform of EasyGov for the Government of Karnataka, is a true reflection of all the capabilities of the EasyGov platform. Suvidha integrates a rules-based engine that helps discover eligible citizens, verify beneficiaries in real time, determine and assign need scores, identify exclusion and inclusion errors, process requests alongside an analytics dashboard for service users.
‘Jagrut Tripura’ is another white label platform of EasyGov which went live in Tripura in March 2021 and helps citizens to learn about relevant social protection schemes. Innovative technology-driven initiatives such as Jagrut Tripura have far-reaching reach in India to improve the experience of citizens and help the government make better use of spending of more than Rs 10 lakh crore on welfare programs. (ANI)
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